Vision Group Holdings

  • Patient Counselor - The LASIK Vision Institute

    Job Locations US-MA-Burlington
    Posted Date 2 days ago(3/22/2018 11:45 AM)
    # of Openings
    LVI 45 Burlington (Boston)
  • Overview

    The LASIK Vision Institute is currently seeking dynamic, self-motivated Sales/Front Desk Associate to assist with educating patients on LASIK Surgery with the goal of converting prospective patient leads into patient clientele for our LASIKCenter. 

    Essential Job Functions:
    Applicants must be friendly, outgoing, and enthusiastic with a passion for customer service. 


    * Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts. 
    * Answers telephone and either responds to inquiry or directs caller to appropriate personnel. 
    * Schedules appointments and enters appointment date and time into computerized scheduler. 
    * Conducts reminder calls to all patients. 
    * Greets and directs patients. 
    * Registers patients by verifying that patient's record is up to date and accurate. 
    * Makes appropriate changes in computer system and on patient's chart. 
    * Verifies insurance coverage for planned treatment. 
    * Solicits referrals from patients. 
    * Collects payment from patients and reconciles daily cash report 
    * Sell LASIK Packages 
    * Process Payments 
    * Maintaining clean front desk/reception area 


    * Minimum of 2 years sales in the following fields with a proven sales track record - laser/cosmetic/plastic surgery/medical spa/health industry/consultative sales/high end retail 
    * Persuasive attitude and communication skills 
    *Customer service oriented 
    * Ability to multi-task


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